1. Introduction

Atlas AI Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, SMS programs, forms, and communication tools.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

A. Information You Provide

We may collect information that you provide directly, including:

Name

Phone number

Email address

Business information

Appointment details

Form submissions

Support inquiries

Contact preferences

B. Information Automatically Collected

We may automatically collect technical and usage information such as:

IP address

Browser type

Device information

Cookies and tracking data

Interaction and log data

Analytics metrics

C. Information Collected Through Our Services

When you use our AI or communication tools, we may collect:

Call logs

SMS/chat/message logs

Review request interactions

Appointment history

AI training data you upload

Communication metadata

Payment information is not stored by us. Payments are handled through secure, third-party processors.

3. How We Use Your Information

We use your information to:

Provide and maintain our services

Deliver SMS and email communications you opted into

Send reminders, notifications, and service updates

Request reviews after services

Respond to inquiries and support requests

Improve automation performance

Analyze usage trends

Enhance AI with anonymized data

Comply with legal requirements

We never sell personal or business information.

4. Communication Consent

By providing your phone number or email, you consent to receive:

Appointment confirmations & reminders

Customer care and follow-up messages

Review requests

Service-related notifications

Two-way responses to your inquiries

Optional promotional or marketing messages (if opted in)

Message & data rates may apply.

Opt-out methods:

SMS: Text STOP

SMS help: Text HELP

Email: Click Unsubscribe

Phone/other: Contact [email protected]

5. Sharing Your Information

A. Service Providers

We may share information with trusted providers that help us operate our services, such as:

SMS and phone communication platforms

CRM and automation tools

Website hosting services

Analytics systems

These providers may only use your information as instructed and must safeguard your data.

B. Legal Compliance

We may disclose information to:

Comply with law or legal requests

Protect our rights

Prevent abuse, fraud, or misuse

C. Required A2P/Carrier Compliance Disclosure

To comply with U.S. carrier and A2P 10DLC messaging standards:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with subcontractors who support service delivery (such as customer support platforms).

All categories of data sharing exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties except aggregators and providers directly involved in delivering text message services.

This includes protection of:

Phone numbers

SMS opt-in/opt-out data

Consent and preference records

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality

Personalize experience

Analyze performance

Support analytics

Enable advertising (if applicable)

You may disable cookies in your browser settings.

7. Data Security

We implement reasonable safeguards including:

Encryption

Secure servers

Access controls

Monitoring and intrusion detection

However, no system is 100% secure. You use our services at your own risk.

8. Data Retention

We retain data only as long as necessary to:

Deliver services

Fulfill legal obligations

Resolve disputes

Maintain business operations

You may request deletion at any time.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your data

Correct inaccurate information

Request deletion

Withdraw consent

Opt out of communications

Request a copy of your data

To exercise your rights, contact [email protected].

10. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect information from minors.

11. International Users

If you access our services from outside the U.S., your data may be processed and stored in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be reflected with a new “Last Updated” date. Continued use of our services constitutes acceptance of revisions.

13. Contact Us

For questions about this Privacy Policy, contact:

📧 [email protected]
📞 609-287-9823
🌐 www.atlassolutionusa.com