1. Introduction

Atlas AI Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, services, AI automation tools, and communication systems.
By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

A. Information You Provide to Us

We may collect the following information:

Name

Phone number

Email address

Business information

Contact preferences

Appointment details

Form submissions

Support inquiries

B. Information Automatically Collected

We may collect:

IP address

Browser type

Device information

Cookies and tracking data

Interaction data from website visits

Log files and analytics data

C. Information Collected Through Our Services

If you use our AI platform, we may collect:

Call logs

SMS/chat/message logs

Review request interactions

Appointment history

AI training data you upload

Communication metadata

We do not collect or store payment information ourselves. Payment processing is handled by secure, third-party providers.

3. How We Use Your Information

We use your information to:

Provide and maintain our services

Respond to support requests and inquiries

Automate customer communication on your behalf

Send appointment confirmations and reminders

Process review requests

Improve platform performance

Enhance AI training (anonymized when applicable)

Analyze system usage and trends

Comply with legal obligations

We never sell your personal or business information.

4. Communication Consent

By providing your phone number or email address, you consent to receive:

Text messages

Emails

Appointment reminders

Review request notifications

Service-related communications

Support responses

Message and data rates may apply.

You may opt out at any time:

Text STOP to opt out of SMS

Text HELP for assistance

Click Unsubscribe for email

Contact [email protected] to stop calls or adjust preferences

5. Sharing Your Information

A. Service Providers

We may share your information with trusted third parties who help us deliver our services, including:

SMS and phone communication platforms

CRM and automation systems

Website hosting providers

Analytics platforms

These providers must protect your data and may only use it as instructed.

B. Legal Requirements

We may share information to:

Comply with legal obligations

Respond to lawful requests

Protect our rights

Prevent fraud, abuse, or misuse

C. A2P / Carrier Compliance Disclosure (Required)

To comply with mobile carrier and A2P 10DLC messaging rules:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of our services (such as customer service providers) is permitted. All other data-sharing categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except for aggregators and providers directly involved in delivering text message services.

This applies to:

Phone numbers

SMS consent status

Opt-in/opt-out records

Messaging preferences

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality

Personalize user experience

Analyze usage behavior

Support analytics

Power advertising/retargeting (if applicable)

You may disable cookies through your browser settings.

7. Data Security

We implement reasonable safeguards to protect your information, including:

Encryption

Secure servers

Access controls

Monitoring and intrusion detection

However, no system is completely secure. You use our services at your own risk.

8. Data Retention

We retain your information only as long as necessary to:

Provide services

Fulfill legal obligations

Resolve disputes

Maintain business operations

You may request deletion at any time by contacting us.

9. Your Rights

Depending on your location, you may have the right to:

Access your data

Correct inaccuracies

Request deletion

Opt out of communications

Withdraw consent

Request a copy of your data

To exercise these rights, contact: [email protected]

10. Children’s Privacy

Our services are not intended for individuals under 18 years old.
We do not knowingly collect information from minors.

11. International Users

If you access our services from outside the United States, your information may be transferred to and processed in the U.S.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website or services indicates acceptance of these changes.

13. Contact Us

For questions about this Privacy Policy, contact us:
📧 [email protected]
📞 609-287-9823
🌐 www.atlassolutionusa.com